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Hydro/Mechanical Field Service Engineer

An exciting opportunity has arisen within our Commercial Marine business for the key role of Field Service Engineer – Hydro/Mechanical. The successful candidate should expect to travel both within the UK and Globally on a regular basis.

The Service Engineer will work within a team of service engineers supporting our customers throughout the world. On most projects, the engineer will be the sole representative of Kongsberg Maritime on site, working alongside shipyard or vessel staff.

The successful candidate will be required to provide a direct operational support service to our customers, and independently carry out on-site repairs / overhauls on our products.

Key Accountabilities

  • Undertake routine on-site overhaul, repair and service operations within a defined work scope on Kongsberg products
  • Conduct inspections to defined standards to ensure conformance to specifications
  • Maintain and update all necessary technical documentation
  • Provide work direction and technical guidance to others in-field, coordinating internal and external resource in support of product maintenance and recovery action in accordance with customer contracted requirements
  • Repair Kongsberg systems on board customers vessels
  • Install and commission upgrades to hydro/mechanical systems
  • Carry out sea trials on Kongsberg equipment
  • Commission Kongsberg equipment including Stabilisers & Naval Steering Gear hydro/mechanical systems
  • Ensure work is carried out in accordance with applicable legal and Company procedures, including Health & Safety policies

The Applicant

  • A motivated individual with the ability to work with little supervision and use their own initiative
  • A good tolerance for managing pressure / stressful situations with demonstrated good conflict management
  • Experienced in the management of complex projects with defined timescales would be beneficial but not essential.
  • An individual willing to travel at very short notice to worldwide locations.

Minimum Qualifications & Requirements

  • City in Guilds, National Qualifications, HNC/HND or country equivalent qualification in marine/mechanical engineering discipline
  • Previous experience in a field service, customer-facing role would be an advantage
  • Strong understanding and knowledge of a range of marine products, systems and applications
  • Ability to travel worldwide on a regular basis at short notice
  • Valid UK Passport or other current permission to work in the UK

You are able to

  • act on own initiative, make things happen and accept responsibility for the results
  • focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
  • comply to company rules and procedures and execute plans with commitment and determination
  • demonstrate specialist knowledge and expertise in own area
  • communicate in a clear, precise and structured way
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

Work location

Global field-based position - significant requirement to travel as per customer requirements

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication