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Operations Manager

Job Description

We are seeking a proactive and hands-on Operations Manager to lead Kongsberg Discovery operations and serve as project manager for all our customer deliveries. In this diverse role, you will oversee the alignment of project requirements, deadlines, and schedules, while also assuming responsibility for the following additional functions:

Responsibilities

 Operations

  • Ensure dealer and reseller compliance with company policies and regulations
  • Ensure compliance to internal processes and procedures
  • Develop and conduct dealer training programs for product knowledge, sales, and customer service
  • Coordinate service and support teams for efficient customer assistance
  • Manage inventory for optimal stock levels and implement tracking systems
  • Responsible for import/export handling
  • Provide sales support for pricing, logistics, and cost optimization
  • Follow up of KPIs 

Projects

  • Coordinate internal and vendor resources for project execution
  • Ensure timely, within-budget project delivery
  • Develop project objectives with stakeholders
  • Manage resources and project plans
  • Measure project performance and report issues
  • Cultivate client and stakeholder relations
  • Perform risk management
  • Maintain vendor relationships
  • Create and manage project documentation
  • Coordinate with cross-functional teams
  • Ensure quality project deliverables
  • Establish effective project communication
  • Manage change requests
  • Identify new client opportunities
  • Ensure customer satisfaction
  • Conduct post-project evaluations
  • Screening of customers

Requirements

To excel in this role, candidates should possess:

  • Proven project management experience
  • Leadership skills to guide teams of varying sizes
  • Strong understanding of formal project management methodologies
  • Timely project completion ability
  • Budget management expertise
  • Fluent in written and spoken English
  • Mandarin language skills are advantageous
  • Project Management Professional (PMP) certification is a plus
  • Creative problem-solving and strong interpersonal skills
  • Proactive, adaptable, and resilient mindset
  • Excellent analytical abilities and attention to detail
  • Passion for learning and staying updated on industry trends
  • Commitment to sustainability and corporate social responsibility, aligning with our company values and objectives

 Qualifications

  • Relevant education in Engineering, Business Administration, Logistics and Management, International Trade and Commerce
  • Product knowledge is advantageous but not required
  • Computer literacy, basic understanding of ERP systems and good knowledge of MS Office products
  • Previous experience in fishing industry preferred

 What We Offer 

  • Demanding and challenging position in an international environment
  • High degree of freedom combined with responsibility
  • Excellent technical development and personal challenges
  • Gain extensive experience in the marine environment
  • Comprehensive in-house, on-site, and factory product training
  • Competitive salary and benefits package
  • Exciting and diverse job with competitive compensation and benefits

 

Please note that only shortlisted candidates will be notified for an interview.

*Kongsberg employees are reminded to notify their department manager prior to application for any position within the company 

Work location

27-5, The Boulevard, Mid Valley City Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia

 Kongsberg Discovery is responsible for product and technology development, supply chain operations, and project delivery for KONGSBERG's subsea and marine surface sensors, hydroacoustic positioning, sonar & mapping systems, robotic vessels, and communications systems. Through its comprehensive portfolio of offerings, Kongsberg Discovery continues to be recognized as a world leader in its core markets all over the world. We have a strong history and track record of delivering world-class products and services to customers across the globe. There is a firm focus on developing advanced technological and autonomous systems that optimize operations at sea – while simultaneously reducing the environmental impact – our solutions are key in transforming the maritime sector for a more sustainable future.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet