Service Administrator

An incredible opportunity awaits you as a Service Administrator. In this role, you will play a key part supporting the business with big or small tasks, delivering essential work for our Customer Support team. Now is the time to get on board with the KONGSBERG and our Propulsion & Handling business. We are leading the way in achieving business goals through focus on quality and accuracy in what we do, and we're seeking talented individuals to help us streamline the way we handle our business. If you're ready to be part of this exciting journey, your adventure begins here!

In the role as Service Administrator, you will be part of our Customer Support team and responsible for executing all back-office service administrative tasks. You will be a key player and contribution of improving our ways of working.

This position will be a part of the business transfer from Kongsberg Maritime AS to Neuver Maritime AS which is planned during the spring of 2025.

Responsibilities

· Manage and process service engineer time sheets and expenses in accordance with policy and process requirements

· Consolidate service job information into invoice documents and issue to the finance department

· Manage service archives and archive processed orders

· Maintain accurate customer records and ensure all service activities are logged, and customer information is up to date

· Provide administrative tasks for the customer support team

· Contribute to continuous improvement by identifying areas for process and system enhancement and updating administration operating procedures

Qualifications and experience

· University or business education. Relevant work experience can compensate for the lack of higher education

· Use a methodical and systematic approach, plan, define clear priorities and manage your tasks effectively

· Grow and demonstrate specialist knowledge and expertise in own area

· Fluency in Norwegian and English, both written and spoken

· Co-operate well with others, share knowledge, experience, information, and support others in the pursuit of achieving our goals

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.

You are able to

· act on own initiative, make things happen and accept responsibility for the results

· identify commercial opportunities and you have a strong positive impact on business growth and profitability

· communicate in a clear, precise and structured way

· co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

What we can offer

· International work environment and multidisciplinary team collaboration

· Competitive terms including attractive insurance policies and pension schemes

· We offer flexible working hours

· An exciting and important position working for the world-leading supplier of maritime solutions

Work location: Brattvåg, Hagavik or Ålesund

Point of contact: Bendic Ottem +47 922 54 246

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Propulsion and Handling division delivers world class products for propulsion, handling systems, motion control and waterjet for all marine industry sectors including merchant, offshore and naval. Our products enhance operational efficiency and deliver safe, secure, reliable and sustainable products to our valued customers.

Protechting people and planet