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Field Service Engineer

An exciting opportunity has arisen for a Field Service Engineer to join our Kongsberg Discovery UK team.

In this role you will be responsible for providing effective Onshore & Offshore technical support to customers and supporting colleagues whilst striving to deliver the highest standards of customer service. This role has the potential to cover all aspects of mobilisation, installation, commissioning, maintenance and service operations spanning the Kongsberg Discovery  ‘Ocean Technology’ product range;

  • Underwater Positioning & Communications (e.g. LBL/USBL; HiPAP; cNODE)
  • Underwater Mapping (e.g. Multibeam Echosounders; Data acquisition and processing)
  • Seatex (e.g. Positioning Sensors; MRU/MGC; Seapath)

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

  • Provide field support and service of Kongsberg Ocean Technologies product range
  • Provide remote Technical Support as required by Kongsberg Global Customer Support team
  • Work as part of the Kongsberg UK engineer team providing support to other departments when required, including Sales, Rental & Repair projects.
  • Maintain good relationship with clients
  • Proper preparation and execution of work assigned
  • Responsible for generation of service reports, update drawings/technical information and associated administration tasks
  • Workshop test and technical preparations
  • Position will primarily cover the UK & Ireland Region with the possibility of supporting other parts of the world when required
  • Conduct work with a high regard for Health & Safety, Quality and Kongsberg company values
  • Required to undertake ad-hoc duties which may be assigned from time-to-time.

Qualifications and experience

  • Educated to HNC level in a STEM subject as a minimum (or commensurate with experience)
  • Minimum 2 years practical experience working in a similar technical support or workshop based role
  • Minimum 2 years experience working in an offshore, energy or maritime environment
  • Experience in hydrographic survey and/or construction survey operations
  • Valid offshore survival and medical or ability to obtain

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able to

  • act on own initiative, make things happen and accept responsibility for the results
  • analyse complex issues and problems and come up with rational judgments
  • communicate in a clear, precise and structured way
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
  • be aware of own strengths and limitations and pursue learning and career development opportunities

KONGSBERG's strength is in unity. Diverse minds, protechting people and planet, drive innovation worldwide.

Work location
Aberdeen

Point of contact
Iain Miller

The world is struggling with interconnected crises in climate, energy, food, and security. These issues require simultaneous action, and safeguarding marine areas and marine life is essential to addressing them and ensuring coexistence. Kongsberg Discovery is serving the ocean space from the deepest sea to the outer space. We develop technology to ensure sustainable management of marine resources, monitor climate change and critical infrastructure, and safeguard national security. Our technology aims to sustainably manage marine resources, monitor climate change, secure infrastructure, and protect national security. It is vital for offshore operations, fisheries, marine research, maritime activities, ocean energy production, infrastructure monitoring, and naval operations, addressing crucial global challenges. We recognize the global sustainability challenges and are committed to developing solutions and products that address environmental impacts on the ocean ecosystem and resolve operational issues. The business has over 1,100 employees located in Horten, Trondheim, and Oslo in Norway, as well as operations in Alicante in Spain, Aberdeen in the UK, Lynnwood (Seattle), Houston, and New Orleans in the USA, Vancouver and Halifax in Canada, Kuala Lumpur in Malaysia, and Singapore. Kongsberg Discovery is part of KONGSBERG, a leading technology group based in Norway.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet