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Field Service Engineer – Merchant Automation

 

Field Service Engineer – Merchant Automation

As a Field Service Engineer, you will be the frontline representative of Kongsberg to our global customers. We are seeking a Field Service Engineer to join our Global Customer Support (GCS) team in Doha, Qatar.

Role Overview

In this role, you will be responsible for the installation and commissioning of Kongsberg’s AutoChief Propulsion Control Systems and K-Chief Marine Automation Systems on vessels and major shipyards worldwide. You will provide service and maintenance for ships equipped with our systems and offer in-house technical support to our customers. Candidates with technical expertise in electro, automation, or electronics are encouraged to apply. We value candidates who are determined, innovative, collaborative, reliable, and highly motivated for global support activities.

Main Responsibilities

  • Installation and commissioning of AutoChief and K-Chief systems
  • Maintenance, repair and troubleshooting incl. refit/retrofit of our AutoChief and K-Chief systems.
  • Performing service and maintenance on vessels globally
  • Technical on-call service and assistance to our customers and colleagues in the Middle East.
  • Providing technical support and assistance to customers and colleagues
  • Documentation and Reporting.

Qualifications and Experience

  • Bachelor’s degree in engineering or equivalent in Electronics, Automation, or Instrumentation and Control Systems.
  • Field experience in maritime, shipping, and/or offshore oil & gas installations; Group Relevant experience may substitute for formal education.
  • General good knowledge of computer systems
  • Fluency in English both written and spoken.
  • Knowledge of and experience with Kongsberg Maritime products is an advantage.

Personal Attributes

  • Initiative-taking and responsible for results
  • Methodical, systematic, and able to plan with clear priorities.
  • Analytical skills to address complex issues and make rational judgments.
  • Clear, precise, and structured communication skills
  • Collaborative and willing to share knowledge, experience, and information.
  • Demonstrate specialist knowledge and expertise in own area.
  • Communicate in a clear, precise, and structured way.
  • Meticulous & methodical approach to remote case handling.
  • Self-driven attitude to find solutions to problems.
  • Passion and patience for handling customers – Service oriented
  • Ability to work independently.
  • Able to travel overseas on short notice.
  • Ready and motivated for world-wide support activities.
  • Ability to deal with several activities simultaneously in a hectic environment.

What We Offer

  • Competitive salary commensurate with experience and medical insurance.
  • Development opportunities in an international environment
  • Inspiring and safe work environment
  • Opportunity to work with leading technology and sustainable, future-oriented solutions.
  • Global travel and collaboration with diverse cultures
  • Significant personal development and career growth opportunities within Kongsberg Maritime

Work Location

  • Doha, Qatar, Middle East & Worldwide

Start Date

  • On or before 31st Aug. 2024

Point of Contact

  • Narinder Singh, General Manager

             

About Kongsberg Maritime

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company offering innovative and reliable technology solutions for the marine industry, including merchant, offshore, subsea, and naval sectors. With a presence in 34 countries, Kongsberg Maritime is part of KONGSBERG, an international group delivering high-technology systems and solutions in the oil and gas, merchant marine, defense, and aerospace industries.

Our Global Customer Support division handles Kongsberg Maritime’s services, upgrades, and support in the aftermarket. Our 2300 employees across 35 countries ensure cost-efficient delivery of services, upgrades, and spare parts for over 30,000 installations, ensuring availability and predictability for our customers.

At Kongsberg, we tackle challenging problems and deliver extreme performance for extreme conditions through excellent products and services, ensuring maximum benefits for our customers.

 

Learn More About Us

WORLD CLASS – through people, technology, and dedication