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Controls Field Service Engineer

An exciting opportunity has arisen within our Commercial Marine business for the key role of Field Service Engineer – Instrumentation & Controls. The successful candidate should expect to travel both within the UK and Globally on a regular basis.

You will work within a team of service engineers supporting our customers throughout the world. On most projects, the engineer will be the sole representative of Kongsberg Maritime on site, working alongside shipyard or vessel staff.

The successful candidate will be required to provide a direct operational support service to our customers, and independently carry out on-site repairs / overhauls on our products.

The applicant should have an understanding of the associated signals from various instruments which will be incorporated into our control systems. Experience with instrumentation is beneficial, and training will be provided on the product specific controls systems.

A desire to learn new products and skills using past experience is vital for any candidate.

This position is aligned to our Dunfermline site, but applications will be considered from candidates based throughout the UK.

Key Accountabilities

  • Undertake routine on-site overhaul, repair and service operations within a defined work scope on Kongsberg products
  • Conduct inspections to defined standards to ensure conformance to specifications
  • Maintain and update all necessary technical documentation
  • Provide work direction and technical guidance to others in-field, coordinating internal and external resource in support of product maintenance and recovery action in accordance with customer contracted requirements
  • Repair Kongsberg systems on board customers vessels
  • Install and commission upgrades to control systems
  • Carry out sea trials on Kongsberg equipment
  • Commission Kongsberg equipment including Stabilisers & Naval Steering Gear control systems
  • Ensure work is carried out in accordance with applicable legal and Company procedures, including Health & Safety policies

The Applicant

  • A motivated individual with the ability to work with little supervision and use their own initiative
  • A good tolerance for managing pressure / stressful situations with demonstrated good conflict management
  • Experienced in the management of complex projects with defined timescales would be beneficial but not essential.
  • An individual willing to travel at very short notice to worldwide locations.

Minimum Qualifications & Requirements

  • City in Guilds, National Qualifications, HNC/HND or country equivalent qualification in marine/electrical engineering or Instrumentation & Controls discipline
  • Previous experience in a field service, customer-facing role would be an advantage
  • Strong understanding and knowledge of a range of marine products, systems and applications
  • Ability to travel worldwide on a regular basis at short notice
  • Valid UK Passport or other current permission to work in the UK
  • Clean UK Driving Licence

You are able to

  • act on own initiative, make things happen and accept responsibility for the results
  • focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
  • comply to company rules and procedures and execute plans with commitment and determination
  • demonstrate specialist knowledge and expertise in own area
  • communicate in a clear, precise and structured way
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

Work location

Global field-based position - significant requirement to travel as per customer requirements

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries. 

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet