This service comes with a persuasive and proactive extra, as Terje Dyhre points out. “I work as a customer success manager for Vessel Insight,” he explains, “which means that KONGSBERG provides someone who will guide customers through the entire digital journey, showing them the opportunities available and the road map ahead. As long as a customer subscribes to Vessel Insight, he’ll have a dedicated success manager. You don’t just get some data in the cloud and then get told ‘good luck’: we really follow them through the entire process.”
Vessel Insight exemplifies the principles of pillars two and three – Integrated Solutions and Vessel-to-Cloud Infrastructure – which simultaneously set out to optimise stability and performance while minimising risk and enabling vessel data to be securely analysed, contextualised and stored. Importantly, it gives fleet owners full control, ownership of and access to their data.
Pillars four and five, meanwhile, relate to KDI’s Kognifai platform – an open digital ecosystem which is available to all Vessel Insight subscribers and which also provides customers with additional applications via the Kognifai Marketplace. Capable of hosting third-party products, the Marketplace is home to a broad variety of Kongsberg Digital and Kongsberg Maritime software solutions. These range from applications such as MarineInsight and Maress, which offer AI-based predictive maintenance and fleet energy management tools, to Vessel Performance and BOSS (Bluewater Optimum Speed Services), which leverage benchmarked historical performance data and dynamic speed scheduling for optimal efficiency and better-informed decision-making.