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Inbound Sales Coordinator

Kongsberg Discovery Canada Ltd., a subsidiary of KONGSBERG, is a global technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval. Headquartered in Horten, Norway, the company has manufacturing, sales, and service facilities internationally. Kongsberg Discovery is a market leader in systems for positioning, surveying, and navigation. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation both on and under the sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers. 

WORLD CLASS – through people, technology, and dedication 

For inspiration and more info watch this video and visit: Kongsberg website

What we can offer you:

  • Competitive compensation packages
  • Fully extended health, dental, vision & welfare benefits
  • Up to 7% employer match program with RRSP
  • Flexibility with Paid Time Off
  • Career growth opportunities
  • Safe and collaborative culture

There has never been a more exciting time to work for Kongsberg Discovery Canada Ltd. than right now. With us, you will be in the forefront of enabling the business to achieve their objectives through the role as Inbound Sales Coordinator.

 

POSITION SUMMARY:

Kongsberg Discovery is seeking a dedicated and passionate Inbound Sales Coordinator to join our team. This role will involve working closely with Sales Representatives and Regional Sales Managers in handling after-market products and spare parts orders. Responsibilities include order entry, preparing customer quotes, internal coordination, and customer follow-up.

 

ROLE AND RESPONSIBILITIES:

  • Handle inbound sales and orders for KD products and spare parts while maintaining high service quality standards.
  • Manage unresolved customer complaints efficiently and ensure timely resolution.
  • Update necessary data in CRM and Axapta for streamlined workflow and profitability.
  • Collaborate with colleagues across different locations to enhance order handling processes and create a positive work environment.

 

PERSONAL ATTRIBUTES:

  • Self-motivated, customer-focused, and goal-oriented.
  • Collaborative with strong organizational skills.
  • Eager to learn about KONGSBERG Subsea products, systems, and services.
  • Excellent communication skills with cross-cultural awareness.
  • Ability to thrive in a dynamic and fast-paced environment.

 

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Technical background or interest in the technical industry.
  • Bachelor’s degree, high school diploma, or equivalent.
  • Proficiency in software such as ERP systems (preferably Axapta), Customer Management systems (preferably CRM), and Microsoft Office.

 

If you are looking to kickstart your career in sales, enjoy working with a driven team, and are enthusiastic about providing top-notch customer service, consider joining our vibrant and growing team at Kongsberg Discovery.

 

Work Location: Halifax (Cove), Nova Scotia

 

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.