Senior Service Engineer (P&H)

What we are offering:

We offer a positive work culture, a basic work week of 35 hours, superannuation above the mandatory amount and an excellent working environment in Henderson, located in the City of Cockburn, Western Australia.

About the role:

Provide specialised propulsion equipment repair and overhaul technical support & assistance to service and sales team relating to propulsion products.

Key responsibilities:

• Oversee the removal, repair/overhaul, and re-installation of equipment onto vessels.
• Perform repair work both in the workshop and on-site as required.
• Direct a team of Service Technicians and/or subcontractors.
• Oversee repair and maintenance procedures.
• Write reports in line with factory recommendations and classification society requirements.
• Assist in developing support capabilities with local contractors for all aspects of service work.
• Identify and respond to on-site and workshop HS&E issues.
• Liaise with key customer account representatives.
• Perform administrative duties, including report writing, preparing quotations, client liaison meetings, and data entry into the Kongsberg Maritime system.
• Participate in training on software, communications, and necessary tools for the job. Share specific product knowledge and experiences with relevant staff members.
• Maintain a professional appearance and demonstrate determination to deliver exemplary service to customers.
• Complete work in accordance with all applicable legal and company procedures.
• Work within a Defence maritime environment as required.

About you:

Qualification

• A degree in engineering is desirable but not essential.

Experience

• Minimum 5 years’ experience in a similar role working with ship propulsion and/or a Mechanic trade certificate.

Skills

• Self-motivated with strong communication and interpersonal skills.
• Excellent engineering and technical knowledge to support customer technical enquiries and interaction with Principal’s technical staff.
• Ability to train, communicate, and develop staff within the area of responsibility.
• Effective liaison capabilities with Customer Technical & Logistics staff and Vessel Engineering Staff.
• Ability to prepare standard reports.
• Effective organizational skills and the ability to prioritize tasks appropriately.
• Maintain confidentiality in all aspects of Kongsberg Maritime operations.
• Positive attitude and ability to work in a multi-cultural environment.
• Good communication skills.
• Outgoing, sociable, and determined.
• Willingness to travel domestically and internationally as required.
• Sound knowledge of Kongsberg propulsion products (preferred).
• Experience with propulsion and/or steering gear and stabilization equipment (preferred)