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Operations Manager

Job Description

We are seeking a proactive and hands on Operations Manager to lead our company's operations and be responsible for all our customer deliveries. In this diverse role, you will be responsible for all customer deliveries out of our company in Malaysia, ensuring project requirements, deadlines, and schedules remain on track while also taking charge of the following additional functions:

*Key Responsibilities*

 Operations

  • Responsible for all customer deliveries out of KD Malaysia
  • Responsible for service and spare parts in Malaysia
  • Ensure dealer and reseller compliance with company policies and regulations
  • Ensure compliance to internal processes and procedures
  • Responsible for the conduct of dealer training programs for product knowledge, sales, and customer service
  • Responsible for coordination of service and support teams for efficient customer assistance
  • Manage inventory for optimal stock levels and implement tracking systems
  • Responsible for import/export handling
  • Provide sales support for pricing, logistics, and cost optimization
  • Follow up of KPIs

 Projects

  • Responsible for all project deliveries from KD Malaysia, including, but not limited to, coordination, resource and project plans, risk management, and all other relevant project tasks on time and budget
  • Identify new client opportunities

*Requirements*

To excel in this role, candidates should possess:

  • Provide your team with a clear direction, inspire and coordinate others and keep them focused on set goals
  • use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
  • focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
  • Act on own initiative, make things happen and accept responsibility for the results
  • analyse complex issues and problems and come up with rational judgments
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
  • International experience
  • Budget management expertise
  • Fluent in written and spoken English
  • Mandarin language skills are advantageous
  • Proven project management experience
  • Passion for learning and staying updated on industry trends
  • Commitment to sustainability and corporate social responsibility, aligning with our company values and objectives

 *Qualifications*

  • Relevant education in Engineering, Business Administration, Logistics and Management, International Trade and Commerce
  • Product knowledge is advantageous, but not required
  • Computer literacy, basic understanding of ERP systems and good knowledge of MS Office products
  • Previous experience in fishing industry preferred

 *What We Offer* 

  • Demanding and challenging position in an international environment
  • High degree of freedom combined with responsibility
  • Excellent technical development and personal challenges
  • Gain extensive experience in the marine environment
  • Comprehensive in-house, on-site, and factory product training
  • Competitive salary and benefits package
  • Exciting and diverse job with competitive compensation and benefits

 *Please note that only shortlisted candidates will be notified for an interview.*

*Kongsberg employees are reminded to notify their department manager prior to application for any position within the company 

Work location

27-5, The Boulevard, Mid Valley City Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia

Kongsberg Discovery is responsible for product and technology development, supply chain operations, and project delivery for KONGSBERG's subsea and marine surface sensors, hydroacoustic positioning, sonar & mapping systems, robotic vessels, and communications systems. Through its comprehensive portfolio of offerings, Kongsberg Discovery continues to be recognized as a world leader in its core markets all over the world. We have a strong history and track record of delivering world-class products and services to customers across the globe. There is a firm focus on developing advanced technological and autonomous systems that optimize operations at sea – while simultaneously reducing the environmental impact – our solutions are key in transforming the maritime sector for a more sustainable future.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet